Assistant Venue Manager

We are looking for a hospitality legend with strong interpersonal, leadership, communication and customer service skills.

About you

You are an enthusiastic and personable individual who is looking to support a business with existing systems which have proven success. To be considered for this role you must possess the following:

1. At least 1 year experience in a similar role in a busy a la carte restaurant or cafe offering high level table service
2. Valid Australian working rights
3. Able to influence, manage and achieve buy-in from your team
4. Advanced interpersonal, communication, customer service and leadership skills
5. A strong work ethic with ability to meet and surpass KPI’s
6. A passion for specialty coffee and hospitality
7. Strong all-round FOH skills (service, waiting, hosting)

Key Responsibilities

1. Assist the Venue Manager with management and training of front of house staff
2. Support coordinate and management of all service functions in the venue, including occasional events in the evenings
3. Create rapport with customers and manage customer service experience
4. Embrace our established systems and champion processes