Case Manager / Senior Case Manager - Pool Vacancy

Role Status: Multiple Full-Time Term Vacancies Available (Pool)

Remuneration: PO1 $68,478 - $83,594 / PO2 $88,255 - $97,667

Role Details:

Join the Department for Child Protection as a Case Manager or Senior Case Manager through a pool vacancy across the Far North Far West, with roles based in Ceduna, Port Augusta, Port Lincoln, Port Pirie and Whyalla. Successful applicants will be placed in a talent pool and may be offered positions as vacancies arise. You will play a vital role in keeping children and young people safe, working closely with families during critical moments and helping shape safer futures. This role offers the opportunity to apply your professional skills in a fast paced and rewarding environment, collaborate with dedicated colleagues, and see the impact of your work every day. If you are motivated by purpose driven work and meaningful outcomes, this role offers challenge, growth and fulfilment.

Location:

In the Far North and Far West of South Australia, you'll find vibrant regional centres such as Ceduna, Port Augusta, Port Lincoln, Port Pirie and Whyalla. Whether it's living by the sea, exploring the outback, or enjoying the warmth of regional communities, these locations offer a balance of professional opportunity and personal lifestyle. Working with us in regional SA.

In this role, you will

1. Respond to notifications and assess risk to children and young people
2. Apply professional judgement to safeguard children and promote wellbeing
3. Engage families to support safe care and positive change
4. Coordinate services and interventions with internal and external partners

To be successful

You bring professional experience in child protection, case management, or a related human services field, with the ability to work confidently with children, young people, and families experiencing vulnerability. At the Senior Case Manager level, you demonstrate increased expertise, sound judgement, and the capacity to work with greater independence on complex matters.

You have strong knowledge of child development, risk assessment, and statutory frameworks, with the ability to interpret legislation, policy, and practice guidance. You can manage competing priorities, maintain accurate records, and prepare clear written and verbal reports informed by evidence and analysis.

You are resilient, empathetic, and committed to inclusive practice. You value teamwork, build respectful relationships, and work collaboratively with colleagues, communities, and partner organisations. If this sounds like you, we encourage you to apply.

Why you'll love it here, DCP benefits that matter

We know a great career is about more than the work you do. It is also about feeling supported, valued, and able to thrive. At DCP, you will enjoy:

1. A collaborative team environment, working alongside people committed to best practice and meaningful impact
2. Flexible work options, tailored arrangements to help you balance work and life
3. Recognition and growth, celebrating achievements and supporting development opportunities across DCP
4. Generous leave, including leave loading to help you rest and recharge
5. Paid parental and partner leave, providing additional paid time to support you and your family
6. Health and fitness perks, including discounted Fitness Passport memberships and free flu vaccinations
7. Wellbeing support, confidential Employee Assistance Program services for you and your family

About the Business:

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.

Special Conditions:

To find out more about this role, including the key selection criteria and special conditions, please click on the 'apply' button.

Enquiries: Jacquelyn Caputo - Manager Regional Services on 0427 848 003 or email: [email protected]

The department values an inclusive workplace that embraces diversity and strongly encourages applications from people of Aboriginal and Torres Strait Islander descent, people from culturally diverse backgrounds, people with disability, and people from the LGBTQI+ community.

To apply for this role, please click the 'apply' button to be re-directed to the DCP Career Portal.

Applications Close: 31 January 2027 11:00 PM