The Support Worker assists clients with daily living skills and community inclusion and participation activities. The role provides personal care and person-centered active support to clients with a disability to maintain their wellbeing, explore opportunities and supports the aims and goals of the client and ensures positive professional relationships with carers and other stakeholders at all times. The role also contributes positively to Community Living Australia’s reputation as a leader of quality person-centered services.
Principal Duties
• Follow the daily tasks, activities and schedule to ensure a safe and comfortable living environment, always maintaining appropriate physical and emotional support to clients; (this may include joining them in gym workouts, the pool for aquatic activities, bike riding, etc.)
• Provide support and services to clients with the Person-Centered Active Support Model which promotes individuals living with a disability being engaged in their own lives
• Participating in programs and activities that encompass the individual needs of clients to ensure the participation and development of individuals that provide opportunities to extend social and personal networks
• Respect client choice and uphold the values of the organisation
• Assist clients with their personal and health care and mobility needs by pushing wheelchairs, undertaking wheelchair transfers and use of hydraulic lifters and a range of other manual tasks
• Assist with showering, continence, oral hygiene and meals
• Administer medication and undertake other health care interventions
• Assist in promoting and positive image of clients within the community
• Assist with household/venue duties including cleaning, washing, ironing, shopping and meal preparation
• Advise Team Leader of the changing needs of clients and identify new and innovative models of service to ensure a culture of excellence in the development and delivery of services is continually achieved
• Ensure clients and their representatives are consulted with and involved in making decisions that impact on them
• Carry out all tasks and functions in accordance with relevant Standards, Codes and organisational policies and procedures to ensure service operations reflect consistency in applications and processes
• Ensure client notes are accurate and are kept up to date
• Proactively supply information about the services and support offered by the organisation
• Be an effective role model for clients, e.g. maintaining high personal standards in respect of personal appearance, presentation and social behaviour
• Ensure appropriate use and care of and communicate venue needs (e.g. Linen, consumables, janitorial items, equipment, first aid kit, etc.) to Team Leader for action
• Report any accidents and incidents to the Team Leader in accordance with set policies and procedures
• Take steps to minimise the risk by identifying and reporting potential hazards in the workplace to the Team Leader to ensure appropriate controls can be implemented
• Maintain and further develop professional and technical knowledge by attending meetings including monthly employee meetings and employee training and development activities as directed
• Demonstrate behaviours that support organisational values and a positive workplace culture
• Apply WHS legislation and create and manage a safe work environment
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