ICT Business Analyst

Target Business Services

Location: 26 Popondetta Place, Glenfield, NSW 2167

Salary: $84,000 plus 12% superannuation

Our client Genius Homes Pty Ltd is a Sydney-based custom home construction company specialising in the design and construction of high-quality residential properties tailored to clients’ individual lifestyles and requirements. The company is recognised for delivering luxurious, functional and meticulously designed homes, supported by a team of experienced architects, designers, project managers and construction professionals.

Genius Homes provides a comprehensive range of services including custom home construction, renovations, additions and residential building solutions, with a strong commitment to quality workmanship, customer satisfaction and innovative building practices.

The client is seeking a skilled and motivated ICT Business Analyst to join its dynamic team. The ideal candidate will play a crucial role in bridging the gap between business objectives and technical capabilities, ensuring that the ICT solutions meet the evolving needs of all stakeholders.

This is a full time, ongoing position for immediate start and this is a fantastic opportunity to make your mark in a fast-paced, dynamic and innovative environment for a leading-edge construction company.

The role will be responsible for the analysis, evaluation and documenting of business systems and processes with a focus on business needs and customer experience. The ICT Business Analyst will be responsible for analyzing business processes, identifying alternative solutions, assessing feasibility and recommending new approaches.

Minimum Requirements:

-Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

-Minimum one year of experience as a Business Analyst, preferably within the construction or ICT industry.

Key Responsibilities:

-Requirement Gathering: Collaborate with directors, project managers, site supervisors, estimators and administrative staff to gather, document and analyse business and operational requirements for ICT systems supporting residential construction, project delivery, customer management and business operations.

-Business Process Analysis: Analyse existing construction and administrative workflows including project scheduling, procurement, subcontractor coordination, document control, budgeting and client communication processes to identify inefficiencies and recommend ICT-driven improvements.

-Solution Design: Work closely with software vendors, developers and internal stakeholders to design and implement ICT solutions including construction management systems, CRM platforms, cloud-based collaboration tools, project tracking systems and digital reporting platforms aligned with the operational needs of the business.

-Project Management: Coordinate and manage ICT-related projects from planning through implementation, including software upgrades, system integrations, workflow automation and digital transformation initiatives, ensuring delivery within agreed timeframes, budgets and operational requirements.

-Stakeholder Communication: Act as the primary liaison between management, construction teams, external ICT providers and software vendors, providing regular project updates, resolving system-related issues and ensuring ICT solutions align with business objectives.

-Data Analysis: Analyse operational and project-related data including project costs, scheduling performance, procurement trends, customer enquiries and resource allocation to support strategic decision-making, reporting and business performance improvement initiatives.

-Testing and Validation: Oversee system testing, user acceptance testing and validation processes for newly implemented ICT solutions to ensure systems function effectively and meet the operational and reporting requirements of the construction business.

-Training and Support: Prepare system documentation, user guides and training materials, and deliver training sessions to staff to support the effective adoption and utilisation of construction management software, digital workflow systems and other ICT platforms across the organisation.

Key Competencies:

You will need to possess the following skills and personal attributes:

- Proficiency in business analysis tools and techniques, including requirement gathering, process mapping, and data analysis. Knowledge of ICT systems used in the construction industry is a plus.

-Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to non-technical stakeholders.

-Strong analytical and problem-solving skills, with the ability to think critically and strategically.

-Ability to work collaboratively in a team environment, fostering positive relationships with colleagues and stakeholders.

-Maintain professional conduct to ensure customer's data is not compromised

Applications for this opportunity should be forwarded by email to [email protected]

Please note only short listed candidates will be contacted and your application will be treated as strictly confidential.