+60d ago

Luxury Travel Consultant – Flight Centre – Australia Wide

Flight Centre Travel Group Australian Capital Territory

Permanent Full time
Similar jobs pay ~$66k - $98k

Pay information not disclosed by advertiser


Key points we found

  • Plan and coordinate luxury travel experiences for clients.
  • Build unique itineraries and manage customer relationships.
  • Achieve sales targets and KPIs while providing exceptional service.

If you’re an experienced Travel Consultant with a passion for the finer things in life while travelling, you’ll fit right into our Luxury Travel team.  Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel!   

How you’ll be opening up the world for our customers…

As a Travel Consultant in our Luxury Travel team, you will help to plan, book and coordinate your customer’s next amazing luxury travel experience. You’ll be building unique itineraries for your customers with their every need front of mind to ensure they have a premium experience from “Bon Voyage” to “Welcome Home”. You will be booking everything from first class flights to five star hotels, premium tours, luxury cruising, travel insurance and more. You will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role.  

What it takes to be a Luxury Travel expert…

  • You’re the go-to person in your circle for travel recommendations, tips and tricks, with a minimum of 5 years experience as a Travel Consultant
  • You’re eager to provide exceptional service to welcome new customers to your existing database of loyal clientele
  • You have proven success in achieving your KPIs and sales targets
  • You seek out new ways to build on your success and think outside of the box for your customers to find the best travel solution for them
  • You understand the importance of organisation and managing your time effectively to achieve the best result and stay on top of your work
  • You’re not only good at the people stuff, but at the behind the scenes stuff too. Like building itineraries, doing up invoices, operating our complex booking systems and jumping between different programs with a customer in front of you
  • You know your way around GDS and you’re confident with complex computer systems 
  • Extra points if you have personal experience with luxury travel!

Your First Class Employee Benefits:  

  • At FCTG we understand the importance of flexibility while fostering a culture of collaboration through in person iterations – our Luxury Travel team offer hybrid working arrangements
  • Be rewarded with a base wage plus uncapped incentives payment structure - earn a percentage of every sale you make from day one, there’s no limit on what you can earn
  • Be gifted the time to provide the support your loyal clientele deserves, and to foster great relationships – you won’t be serving a constant queue, but the organic enquiry is there for you to be able to go above and beyond with your sales targets
  • You’ll be joining a highly experienced and skilled team
  • Unlock your wanderlust! Score incredible travel deals for you & your friends and family, and get ready to be invited to try premium air, cruise and land product for yourself through supplier famils
  • Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within   
  • Embrace the famous Flight Centre culture at our Reward & Recognition with events throughout the year including, our most popular event on the calendar "Global Gathering"
  • Thrive in a workplace that values individualism – come as you are!

Don’t miss your flight! Apply now for one of the best adventures you’ll have.

*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *

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Skills
Complex Booking Systems
computer systems operation
CUSTOMER SERVICE
GDS
ITINERARY PLANNING
Luxury travel experience
SALES TARGETS
TIME MANAGEMENT

Perks & benefits
Career opportunities within a global network
Employee discounts on travel
Flexible working arrangements
Recognition events throughout the year
Uncapped incentives payment structure

More details
Expiring date
22 Apr 2026
Date posted
4 Oct 2025
Category
Customer Service & Call Centre
Occupation
Supervisors & Team Leaders
Contract type
Permanent
Work type
Full time
Job mode
Hybrid work from home
Industry
Accommodation and Food Services
Sector
Privately held company
Company size
1000+

Flight Centre Travel Group

Privately held company
1000+
Company size

Flight Centre Travel Group is one of the world’s largest travel companies with over 15,000 employees - what we call ‘Flighties’. With global headquarters in Brisbane, Australia, we have company owned leisure and corporate travel businesses in over 25 countries including Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, Asia and the UAE. Our corporate travel management brand FCM also boasts a network that extends to over 100 countries through company-owned businesses and independent licensees. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.


Our values are simple, powerful and they shape our behaviour across our entire network of brands and businesses. We have a set of three core values (Ownership, Egalitarianism and Irreverence) that are lasting and unique to how we do things around here. They guide what our people do and drive our organisation forward.


We support our people the FCTG way; with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of tangible, curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.


We are not an overnight success story. Our success happened over many years of persistence and hard work by a lot of people. We opened our first leisure travel store in Sydney, Australia in 1982 and last year celebrated the big 4-0. Turning 40 is a big deal. It is an incredible achievement and a testament to our business model. Not only this, but it means we’ve been the catalyst for millions of incredible travel memories. This milestone is celebrated by all our people globally in acknowledgement of our Australian roots and the birth of a brand that became the catalyst for all of our success and brand diversification to follow.


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