Retail Manager

About Us

BIRRING HOLDINGS PTY. LTD operates a franchised Domino's Pizza store in Seven Hills, Sydney NSW. As part of the Domino’s Pizza brand, our store is committed to delivering high-quality pizzas, sides, desserts, and beverages with a strong focus on speed, consistency, customer satisfaction, and operational excellence.

We are seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of our Domino’s Pizza store. This is a hands-on management role requiring strong leadership, commercial awareness, customer service skills, and the ability to manage staff, stock, sales performance, and store compliance in a busy food retail environment.

If you're craving to be part of the most cutting-edge pizza squad, you're in the perfect spot!

Location: Seven Hills, Sydney NSW

Salary: $75,000 to 80,000 per annum + Superannuation (commensurate with skills and experience)

Role: Full-time

Key Responsibilities

·Manage and oversee the day-to-day retail operations of the Domino’s Pizza store, ensuring efficient workflow, timely order preparation, and high standards of customer service.

·Determine and monitor product availability, stock levels, and service standards, and support in implementing promotional and product initiatives in line with business and franchise requirements.

·Monitor inventory levels, control stock, coordinate ordering, and minimise wastage of ingredients, packaging, and store supplies.

·Prepare and manage store budgets, monitor sales performance, and implement strategies to achieve revenue and profitability targets.

·Monitor business performance, labour costs, sales trends, and operational efficiency to identify opportunities for business improvement and cost control.

·Implement pricing, promotional campaigns, and local area marketing initiatives in accordance with business and franchise operational requirements.

·Recruit, train, roster, supervise, and performance-manage staff, ensuring appropriate staffing levels during peak trading periods.

·Lead and motivate team members to maintain high levels of productivity, customer service, and compliance with company procedures and franchise brand standards.

·Ensure accurate records are maintained for stock levels, sales, financial transactions, staff rosters, training, and operational activities.

·Respond to customer enquiries, feedback, and complaints in a professional and timely manner to maintain customer satisfaction and store reputation.

·Ensure compliance with food safety requirements, workplace health and safety regulations, hygiene standards, and franchise operational procedures.

·Oversee cash handling, point-of-sale operations, delivery coordination, and end-of-day reporting procedures.

·Liaise with suppliers, delivery partners, internal stakeholders, and franchise representatives to support smooth business operations and store performance.

Qualifications & Skills

1. Diploma or higher qualification in Business, Retail Management, Hospitality Management, or a related field.
2. At least 2-3 years of experience in a retail, fast food, hospitality, or quick service restaurant management role.
3. Previous experience in pizza, fast food, or high-volume food retail operations will be highly regarded.
4. Strong leadership skills with the ability to supervise, train, and motivate a team in a fast-paced environment.
5. Proven ability to manage stock, control costs, monitor sales, and contribute to store profitability.
6. Sound understanding of food safety, hygiene, workplace health and safety, and customer service standards.
7. Excellent communication, problem-solving, organisational, and time-management skills.
8. Strong attention to detail and ability to maintain brand standards in product quality, service, and store presentation.

Australian citizens/permanent residents preferred. Only shortlisted candidates will be contacted.