Retail Manager
Jolly & Ruchi Investment Pty Ltd Melton VIC 3337
Key points we found
- Oversee daily store operations and ensure compliance with Subway standards.
- Lead and develop a high-performing team through training and performance management.
- Manage financial operations, customer service, and inventory control.
Position: Retail Manager (2 positions)
Type: Full-time
Employer: Jolly & Ruchi Investment Pty Ltd
Location: Melton VIC 3337
Salary: $76,500 to $80,000 plus superannuation per annum
About the Business:
Jolly & Ruchi Investment Pty Ltd is a leading operator of Subway franchises in Victoria, currently managing 28 stores with plans to expand to 38 by the end of this year. Specialising in the quick-service restaurant sector, the company delivers fresh, made-to-order sandwiches, salads, and wraps using high-quality ingredients to customers across the state. With a strong reputation for operational excellence, food quality, and customer satisfaction, Jolly & Ruchi Investment values integrity, teamwork, and continuous improvement. The organisation fosters a supportive, dynamic workplace culture that encourages professional growth, collaboration, and a passion for delivering exceptional service in a fast-paced retail environment.
About the Position:
The Retail Manager is a key leadership role responsible for the day-to-day management and overall performance of a Subway store within Jolly & Ruchi Investment Pty Ltd. This position oversees all aspects of store operations, from team leadership and customer experience to financial management and compliance, playing a critical part in driving business success and supporting the company’s expansion goals. The role is essential in maintaining brand standards and achieving operational targets in a high-volume retail setting.
Key Responsibilities:
- Oversee store operations management to ensure efficient, clean, and compliant daily functioning in line with Subway standards and company procedures.
- Provide staff supervision and leadership, including training, mentoring, scheduling, and performance management to build a high-performing team.
- Manage customer service delivery to maintain high levels of satisfaction and promptly resolve any complaints or issues.
- Handle financial and cash management, including accurate transaction processing, banking, reporting, and cost control.
- Manage inventory and stock control through effective ordering, stock rotation, and waste minimisation practices.
- Ensure compliance with all food safety regulations, health and safety requirements, and relevant legislative standards.
- Support business development through sales growth initiatives, local marketing, and strategies to enhance store profitability.
Requirements:
- Australian citizens and permanent residents are encouraged to apply.
- Diploma in Business Management, Retail Management or a related discipline.
- Minimum two (2) years of experience in a retail management or supervisory role, preferably in a similar retail environment.
- Strong leadership and team management skills with the ability to motivate and develop staff in a fast-paced setting.
- Excellent customer service focus and interpersonal communication skills.
- Proficiency in financial management, cash handling, and reporting.
- Sound knowledge of inventory management and stock control processes.
- Demonstrated understanding of food safety standards and regulatory compliance.
- Ability to work flexible hours, including weekends and public holidays.
How to Apply:
To apply, applicants must submit their resume with a valid email address through this online portal.
Only shortlisted candidates will be contacted.
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