Posted today

Retail Manager/Shop Manager

Hong Ma Pty Ltd Lilydale VIC 3140

Permanent Full time
Base pay Above avg.
$78,000 - $82,000

Key points we found

  • Lead and manage day-to-day store operations.
  • Inspire, train and develop a high-performing team.
  • Deliver outstanding customer service and maintain strong customer relationships.

Retail Manager – Join Sandwich Chefs Lilydale!

Location: Lilydale Marketplace, VIC

Position: Full-time Retail Manager

Are you a passionate and driven leader with a love for food and customer service?

Sandwich Chefs Lilydale is looking for an energetic Retail Manager to lead our team and take our store to the next level!

What You’ll Be Doing

  1. Lead and manage day-to-day store operations to ensure smooth and efficient performance
  2. Inspire, train and develop a high-performing team
  3. Deliver outstanding customer service and maintain strong customer relationships
  4. Ensure food quality, presentation and hygiene standards are consistently upheld
  5. Manage inventory, control costs and drive sales growth
  6. Handle customer feedback and resolve issues with professionalism

What We’re Looking For

  1. Proven experience in retail or hospitality management (1+ years preferred)
  2. A hands-on leader with excellent communication and team-building skills
  3. Ability to thrive in a fast-paced, customer-focused environment
  4. Strong organisational and problem-solving abilities
  5. Knowledge of food safety standards (Food Safety Certificate is an advantage)
  6. Valid working rights in Australia

What We Offer

  1. Competitive salary: $78,000 – $82,000 + Super (based on experience)
  2. A supportive and friendly team environment
  3. Opportunities for career growth and development
  4. Staff discounts and a great workplace culture

Apply Now!

If you’re ready to lead, grow and make an impact, we’d love to hear from you!

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Skills
COST CONTROL
CUSTOMER SERVICE
FOOD SAFETY CERTIFICATE
food safety standards
INVENTORY MANAGEMENT
LEADERSHIP
ORGANISATION SKILLS
PROBLEM SOLVING
SALES GROWTH
TEAM MANAGEMENT

Perks & benefits
Competitive salary
OPPORTUNITIES FOR CAREER GROWTH
Supportive team environment

More details
Expiring date
16 May 2026
Date posted
16 Apr 2026
Category
Retail
Occupation
Management - Store
Contract type
Permanent
Work type
Full time
Job mode
Onsite / Standard business hours
Industry
Accommodation and Food Services
Sector
Privately held company
Desired education level
Vocational or certificate
Company size
11 to 50

Hong Ma Pty Ltd

11 to 50
Company size
Pay insights
Market average based on all Retail Manager jobs in Melbourne VIC
Above avg. range
$78k - $82k
Market average
$71k
$56k - $64k
120 jobs
$64k - $73k
64 jobs
$73k - $81k
32 jobs
$81k - $89k
12 jobs
$89k - $98k
5 jobs
$98k - $106k
21 jobs
$106k - $114k
0 jobs
$114k - $122k
1 jobs
$122k - $131k
0 jobs
$131k - $139k
1 jobs
$71k
Market average
$56k
$139k
This job pays above average

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