Senior Retail Service Officer (Cafe) - Unity College, CALOUNDRA

About Brisbane Catholic Education 
Brisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions. As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12. Through strong partnerships with parents, governments, and the wider community, BCE fosters social responsibility, self-discipline and Catholic values in all its students. We offer a supportive working culture where care for the individual is an important part of our ethos. Arrive at work every day to a welcoming and compassionate environment, knowing that you'll be supported to take care of what's important to you. Learn more about Brisbane Catholic Education. 

About our school 
Unity College is a P-12 Ecumenical College, in the Catholic and Uniting Church traditions, based in Caloundra. As part of Brisbane Catholic Education, our co-educational College aims to be a welcoming and supportive community of people who respect ourselves, each other and the environment. Our school seeks to provide a holistic education, striving for excellence through the teaching and demonstration of the Christian message. We are a school which provides a student-focussed education in a safe environment, and which creates equal opportunity for all to develop their full potential. Explore our school website to learn more about us.

Summary

Oversee the day-to-day operations of the Co - op cafe retail facility, ensuring everything runs smoothly and efficiently!

• Location: Unity College - Caloundra (S)
• Contract date: 20/04/2026 - End of 2026 School Year
• Work hours: 21.00 hours per week
• Salary: Service Officer Level 3 - $34.17 - $35.62/ hour + super
• Status: Term Time Fixed Term
• Ad close date: 19 April 2026
• Contact: (07) 5490 5777  | [email protected] 

About the opportunity

In this position you will be responsible for:

• Ensuring orders are prepared and stored in accordance with procedures and guidelines and managing goods and supplies, including the rotation of stock 
• Maintaining adequate stock levels to meet requirements, including the ordering, receiving, storing, and stocktakes
• Organising and being prepared for peak periods throughout the school year
• Coordinating and supporting volunteers and staff in the retail and storage areas 
• Providing general administration and office duties relating to the retail space. 
• High level of friendly customer service
• Overseeing hospitality students / trainees as required

About you

To be successful in this position you will bring relevant contemporary skills and experience including: 

• Strong knowledge of order preparation, storage procedures, and stock rotation
• Ability to manage stock levels, including ordering, receiving, storing, and conducting stocktakes
• Skilled in stock planning and preparing for peak periods throughout the school year
• Barista knowledge and experience
• Experience in coordinating and supporting volunteers and staff in retail and storage areas
• Experince in overseeing students / trainees advantageous
• Proficient in handling general administration and office duties related to the retail space
• High level of customer service experience
• For this position you are not required to be Catholic.

Eligibility and Safeguarding requirements:

• Eligibility to work in Australia for the duration of the appointment
• Hold a Paid Employee Positive Notice Blue Card prior to commencement.

Why choose BCE

Join us and be part of the largest Catholic Diocese in Queensland, nurturing your personal and professional development goals. As a valued member of our organisation, enjoy these and other rewards: 

• Opportunities for career advancement and professional development
• Competitive remuneration and flexible work arrangements (position dependent)
• Access to targeted AI tools and training with a focus on innovation and strong ethical standards. Learn more here: The Rome Call for AI Ethics and Microsoft Australia News Centre
• Salary packaging and salary-sacrificing options 
• Active staff social club and wellness programs 
• Personal support for our employees and families through the Employee Assistance Program.
• Fitness Passport access – discounted membership giving you flexible access to a wide network of gyms, pools and fitness facilities for you and your family. 

Please note applications for this position may be considered as they are received, and an appointment made prior to the advertised close date.

Everyone at BCE models and fosters a commitment to the safeguarding of children and promotes a culture where student protection is everyone’s responsibility. The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.

Equity and inclusion are at the core of our Catholic values and we recognise the benefits of a diverse workforce. We encourage and welcome candidates from all backgrounds to apply for this position.

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