Overview:
Churras is a fast-growing Australian butcher, grocer, and wholesale supplier specialising in premium meats, handcrafted sausages, and authentic South American products. Founded in Perth in 2013, the company has built a strong reputation for quality, tradition, and exceptional customer experience.
We are looking for a Store Manager to join the team! The Store Manager is responsible for overseeing the daily operations of the Churras retail store, ensuring excellent customer service, managing shop front staff, maintaining product presentation standards, and achieving sales targets. The Store Manager plays a key role in delivering the Churras brand experience to customers and acts as the primary point of contact for all shop floor activities. This is a full-time ongoing position, working 38 hours per week based in Perth, WA.
Main tasks:
-Oversee daily operations to ensure the store runs smoothly and efficiently.
-Hire, train, and manage store employees, including setting schedules and overseeing performance.
-Ensure high levels of customer satisfaction through excellent service and handle customer complaints and feedback to improve service and operations.
-Manage inventory levels, including ordering, receiving, and stocking products.
-Plan and execute merchandising strategies to maximize sales and store aesthetics.
-Monitor sales performance and implement strategies to increase sales and profitability.
-Develop and manage the store budget, including controlling expenses.
-Implement loss prevention strategies to minimize theft and shrinkage.
-Plan and execute in-store promotions and marketing campaign.
-Analyse market trends and adjusted store offerings accordingly.
-Ensure the store complies with all health, safety, and regulatory requirements.
-Manage relationships with suppliers and negotiate contracts and pricing.
-Prepare and analyse financial reports, including sales, expenses, and profits.
-Maintain in-depth knowledge of the products and services offered in the store.
-Engage with the local community to build the store’s reputation and customer base.
-Oversee the use and maintenance of store technology, such as POS systems.
-Predict future sales trends to make informed stocking and staffing decisions.
-Ensure the store is clean, organized, and well-maintained.
Required/Relevant Qualifications & Work Experience:
-Minimum of relevant Diploma plus minimum 1 year’ relevant work experience in the last 5 years.
-3 years’ relevant work experience may substitute the formal qualification.
Required/Relevant Skills & Knowledge:
-Previous experience in retail management or hospitality management
-Strong leadership, team management, and interpersonal skills
-Excellent customer service and communication skills (written and verbal)
-Proficiency with Point of Sale (POS) systems and basic computer applications
-Knowledge of Australian food safety and hygiene regulations
-Strong organisational and time management abilities
-Ability to work flexible hours including weekends and public holidays
-Problem-solving skills and ability to work under pressure
Annual salary will be between $75,000.00 to $85,000.00 (plus superannuation) depending on level of experience.
Job Types: Full-time, Permanent
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