Posted 10d ago

Trade Counter Assistant - Hallam (Actrol)

Reece Group Hallam VIC 3803

Permanent Full time
Similar jobs pay ~$50k - $60k

Pay information not disclosed by advertiser


Key points we found

  • Assist customers with product information and quotes
  • Manage stock control and maintain branch cleanliness
  • Deliver products to customers using a company vehicle

Trade Counter Assistant - Hallam (Actrol)

About Actrol

We keep things cool!

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.

About the role

As part of the Trade Counter team in Hallam, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

Your day-to-day

A typical day will involve:

  • Providing customer service and information about products
  • Providing quotes both in person and over the phone
  • Undertaking pick packing and stock control activities
  • Helping keep the branch tidy and safe
  • Making occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

  • Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
  • Might not have experience in this space, but is willing to learn
  • Can pick orders, maintain shop floor displays and ensure information provided is accurate
  • Can use a computer and is happy to learn new systems
  • Has a clean valid driver’s licence and is open to working various shifts, including weekends
  • Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

  • Performance based bonuses
  • Paid annual leave
  • Continuous learning and development programs to support your career goals
  • Generous discounts for those looking to renovate their bathroom or kitchen
  • Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
  • Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

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Skills
COMPUTER LITERACY
CUSTOMER SERVICE
DRIVING LICENSE
ORDER PICKING
PRODUCT KNOWLEDGE
SAFETY AWARENESS
STOCK CONTROL
TEAMWORK
TIME MANAGEMENT

Perks & benefits
Continuous learning and development programs
Generous discounts for renovations
Paid Annual Leave
Paid parental leave
PERFORMANCE BASED BONUSES

More details
Expiring date
18 Apr 2026
Date posted
6 Apr 2026
Category
Customer Service & Call Centre
Occupation
Telemarketer
Contract type
Permanent
Work type
Full time
Job mode
Onsite / Standard business hours
Industry
Wholesale Trade
Sector
Privately held company
Company size
1000+

Reece Group

1000+
Company size
Pay insights
Market average based on all Telemarketer jobs in Melbourne VIC
Similar jobs pay
$50k - $60k
Market average
$61k
$60k - $61k
4 jobs
$61k - $62k
0 jobs
$62k - $63k
0 jobs
$63k - $64k
1 jobs
$61k
Market average
$50k
$64k
Actual pay is not disclosed by the employer

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