Posted 23d ago

Warranty & Vehicle Repair Specialist

Warranty & Vehicle Repair Specialist Pennant Hills NSW 2120

Permanent Full time
Base pay
$70,000 - $80,000

Key points we found

  • Ensure all warranty claims are processed efficiently and accurately.
  • Maintain records of all claims and manage warranty storage of return parts.
  • Utilise technical knowledge to advise on warranty and service activities.

The Alto Group is a family-owned and operated organization with over 600 employees, which has been serving the motoring needs of the local community for over 60 Years.

We currently looking for an experienced Warranty & Vehicle Repair Specialist with exceptional skills to work at our multi franchised dealership in Pennant Hills, representing our European & Japanese Brands.

Reporting to the General Manager you will be in charge of ensuring all warranty claims relating to the service and repair of vehicles are processed with a high degree of efficiency and accuracy.

In this role you will be responsible for:

  1. Compiling and completing warranty claims ensuring adherence to guidelines set by the manufacturer and the Alto Group within required timelines
  2. Keeping valid, current and legible records of all claims submitted
  3. Maintaining warranty storage of return parts and return all parts requested
  4. Utilize technical mechanical knowledge & experience to advise and manage motor vehicle warranty and service activities for the Alto Group
  5. Prepare warranty claims, journals & reconciliation summaries in accordance with strict individual manufacturer supplier requirements

To be successful in this role you will need to have the following:

  1. Previous experience within a Warranty Specialist role
  2. At least five (5) years of relevant motor industry experience
  3. Experience with European brands
  4. Technical motor vehicle repair and parts knowledge would be well regarded
  5. Excellent attention to detail
  6. Operate with a high level of Integrity
  7. Work in a team environment with a "Can Do" attitude.

In return we will offer:

  1. Salary: $70,000 to $80,000 per year
  2. On the job support from experienced warranty team and management across our group.
  3. A positive and supportive environment with opportunities for career progression

The position is full time working Monday to Friday. We're looking for enthusiastic and motivated people to join our team. If you think you have what it takes, then APPLY NOW by filling in the online application form.

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Skills
ATTENTION TO DETAIL
CUSTOMER SERVICE
INTEGRITY
Parts knowledge
RECORD KEEPING
TEAMWORK
Technical Mechanical Knowledge
Vehicle repair
WARRANTY CLAIMS

Perks & benefits
On the job support from experienced warranty team
OPPORTUNITIES FOR CAREER PROGRESSION
Positive and Supportive Environment

More details
Expiring date
25 Apr 2026
Date posted
26 Mar 2026
Category
Customer Service & Call Centre
Occupation
Management & Supervisory
Contract type
Permanent
Work type
Full time
Job mode
Onsite / Standard business hours
Industry
Other Services
Sector
Privately held company
Company size
201 to 1000

Warranty & Vehicle Repair Specialist

201 to 1000
Company size
Pay insights
Market average based on all Management & Supervisory (Customer Service & Call Centre) jobs in Sydney NSW
Base pay range
$70k - $80k
Market average
$91k
$52k - $69k
63 jobs
$69k - $85k
139 jobs
$85k - $102k
220 jobs
$102k - $119k
2 jobs
$119k - $136k
5 jobs
$136k - $152k
7 jobs
$152k - $169k
8 jobs
$169k - $186k
3 jobs
$186k - $202k
5 jobs
$202k - $219k
2 jobs
$91k
Market average
$52k
$219k

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